The person who writes the code is the person who answers to you
When the workflow is genuinely yours, an off-the-shelf agent will not fit it. We scope the problem with you, build the agent around your systems, and stay on to run it in production rather than hand over a demo.
When the menu does not fit
No black boxes. You can see every part it runs on.
Bespoke does not have to mean opaque. The platforms are named, the boundaries are written down, and the person explaining the design is the person who will be maintaining it.
Where AI adoption stands for small businesses
Independent industry research, not our own results. The adoption picture your competitors are part of.
58% of US small businesses say they use generative AI, up from 40% in 2024.
Source: U.S. Chamber of Commerce / Teneo, 2025
UK government research (3,500 businesses) found 75% of UK AI adopters report improved workforce productivity.
Source: UK DSIT, AI Adoption Research, 2026
Only around 1 in 6 UK businesses (16%) currently use AI, falling to 14% among micro businesses.
Source: UK DSIT, AI Adoption Research, 2026
What it actually does
What the build actually looks like
The provisioning sequence we run on every engagement: the knowledge base indexed, the integrations connected, the guardrails agreed with you, and a test call passed before anything goes live.
Where a bespoke build pays for itself
Each vertical listed with the job worth taking off your team first.
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Home Services & Trades
Answer the phone from the top of a ladder.
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Legal
Every enquiry handled like it might be your biggest case.
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Financial Services
Qualify every enquiry before it reaches an adviser.
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Insurance
Catch the renewal call nobody got round to.
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Logistics
Stop answering "where is my delivery?" by hand.
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Retail & Consumer
Answer the questions that decide the sale.
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Travel & Hospitality
Take the booking while the phone is still ringing.
The platforms we build on
Choose a category to see the platforms in it, line by line: what each one does, and how far our integration with it goes. Every row is defensible.
Platform
What we build on it
Integration
Connects to
Connects to
Custom development
What a technical buyer asks first
It runs in three plain steps: we scope the problem with you, we build to a fixed agreed spec, then we run and maintain the system for you. Scoping is where we work out what is actually worth building and what the shape of the work is, so you know it before you commit. It is a project first and a running system after, and we price it as those two things rather than an open-ended meter.
See how pricing worksThe founder does. There is no account manager between you and the engineer, and no junior team the work is quietly handed down to. The person who scopes it is the person who builds it and the person who answers to you when it is running. That is the whole point of the service, so we do not dilute it by outsourcing the build.
Read the founder's storyIt depends on what we are building, so we scope a timeline with you rather than quote a headline number we would have to walk back. A tightly-defined workflow is a shorter build than a system that touches several of your tools. We would rather give you an honest range at scoping and hit it than promise a speed that sounds good and slips. Nothing goes live until you have checked it.
Ownership and handover are written into the engagement, not left vague. You are not renting a black box you can never see into or move. We agree at scoping what you own and what handover looks like, so if you ever want to take the work elsewhere or run it in-house, that path exists. We would rather earn the ongoing work by doing it well than lock you in by holding the keys.
We assemble your system from named, production-grade platforms the voice-AI industry already runs on, rather than a black box only we can see into. That means the voice runtimes, scheduling, payments and reasoning models behind your agents are ones you can name and inspect. We build on proven parts because bespoke should mean shaped to your workflow, not reinvented from scratch where a solid platform already exists.
Your data is hosted in the EU, on Hetzner Cloud in Nuremberg, Germany (EU), under UK GDPR. We are a UK limited company and the ICO is our supervisory authority. We do not claim security certifications we have not earned, and we will not tell you the data sits somewhere it does not. For a bespoke build we scope the data handling with you as part of the work, so you know exactly what is stored and where before anything is built.
Bring us the workflow that hurts
Schedule a setup call and we will scope the workflow with the engineer who would build it.
Reputation automation first. The full front office when you need it.
We run your review requests, AI-drafted replies on Google Business Profile and Facebook, and repurposing as a steady process — and we design, build, and run the AI agents that answer, qualify, chase, and rebook alongside it. Start with reputation, or hand us the whole front office.
Voice AI Receptionist
Answers every call in seconds and books the job, around the clock.
Picks up every call, day or night
No hold music, no voicemail. Every inbound call is answered and handled, around the clock.
Books directly into your calendar
The agent checks your real-time availability and books the appointment without any staff involvement.
Sounds human, trained on your tone
We train the voice on your actual scripts, FAQs, and service descriptions, so every caller feels heard.
Speed-to-Lead Automation
Replies to every new enquiry in seconds, before it goes cold.
Replies the moment a lead submits
As soon as a form comes in, the agent fires a personalised SMS, email, or call, not twenty minutes later.
SMS, email, and voice fallback
We sequence across channels automatically. If SMS does not land, voice follows, then email.
Beats slower competitors to the reply
The business that answers first usually wins the job. We make sure that business is yours.
Database Reactivation
Wins back dormant customers with a natural check-in call.
Outbound calls to dormant customers
We upload your customer list and the agent reaches out with a natural check-in, no robocall scripts.
Personalised from your knowledge base
Every call references the customer's history, last service, and your current offers, so it feels relevant.
Books straight into your calendar
When a dormant customer is ready to return, the agent books them in on the spot, with no staff time.
AI Lead Generation
Captures and qualifies every enquiry, not just the traffic.
Captures every enquiry, not just the click
Web chat, forms, and calls funnel into one qualified pipeline instead of scattering across inboxes.
Qualifies before it reaches you
The agent asks your qualifying questions up front, so your team only spends time on leads worth it.
Routed to the right place
Qualified leads land in your dashboard with the full conversation attached, then flow to the CRM you use.
Custom AI Development
Bespoke AI agents, built by an engineer who spent twelve years building systems for global banks.
Bespoke agents, built to spec
When an off-the-shelf agent is not enough, we design one around your workflow, your data, and your tools.
Twelve years of bank systems behind it
Twelve years building production systems for financial institutions, applied to your automation.
Shipped, monitored, iterated
We deploy, watch it in production, and refine, rather than handing over a demo and walking away.