Review Automation for Logistics companies
Shippers judge reliability from reviews before they tender freight.
A quiet profile reads as an unknown risk. We ask past shippers and consignees, follow up after every delivery milestone, and keep Google Business Profile and Facebook replies current while your team runs the dock.
Your first 10 new Google reviews are on us. See offer.
Good work does not ask for the review. Someone has to.
Most owners are sitting on happy customers who never leave a word online, while competitors with a fuller profile win the call.
Happy customers, crickets
The quietly satisfied rarely post on their own. Without a system, their goodwill never reaches your Google profile.
No time to chase
Asking, reminding, and replying slips behind the day job. Weeks pass and the profile stays thin.
Invisible next to competitors
Shoppers and callers compare ratings before they dial. A sparse or ageing profile screens you out before you know there was a chance.
The growth lever most owners underuse
Reviews pay twice: they influence where you appear locally, and they decide how many of those impressions turn into calls.
Win more of the jobs you quote
A stronger rating turns the same traffic into more enquiries. Nothing else about your marketing has to change first.
Stay in the local pack
Review count, rating, and how steadily new ones arrive are inputs Google uses for local visibility. A programme moves all three.
Instant trust with strangers
A recent review from someone like them answers the question "can I trust this firm?" before you ever speak.
Stand out in a crowded category
When every listing looks similar, the profile with more recent, believable reviews is the one that gets shortlisted.
The cost of the delivery question
Independent industry research, not our own results. UK data on failed deliveries and the support that follows them.
Failed and late deliveries cost the UK online-delivery industry an estimated £5.67bn a year.
Source: IMRG, Valuing Home Delivery, 2021
Fewer than half (45%) of UK parcel recipients are satisfied with contacting a delivery company when something goes wrong.
Source: Ofcom, 2025
Almost half (47%) of people who tried to resolve a parcel problem hit a second problem doing so.
Source: Citizens Advice, 2025
Ten reviews before you pay
We connect your list, start the asks, and keep running at no charge until ten new Google reviews are live or you choose to stop.
- 1
Onboard and connect
You book the setup call. We import or connect your customer list, agree the voice and timing, and wire Google Business Profile first.
- 2
Reviews start landing
Reactivation drips through past customers, then every new job gets the same short ask and polite follow-ups. Follow-up messages do not count toward your ten.
- 3
You get chosen more often
After the tenth live Google review, billing begins on the Starter, Growth, or Pro plan that fits your monthly request volume.
Connect, reactivate, automate
Three steps we run for you on GoHighLevel. You approve the tone once; the chores keep running.
- 01
Connect
We import your customer list or connect the CRM you already use. Google Business Profile is wired first; Facebook is added when you are ready.
- 02
Reactivate
Past customers, closed jobs, and old invoices get one polite ask each, dripped so it looks natural. Everyone on the list is asked, never sorted by predicted sentiment.
- 03
Automate
Every new completed job triggers the same request, two reminders when needed, AI-drafted replies on Google Business Profile and Facebook, widgets on your site, and social posts when a five-star lands.
The chores you mean to do but never finish
Eight capabilities we operate in your GoHighLevel sub-account. You do not have to learn the software.
Review reactivation
A dripped campaign through the customers you already have, so the programme does not wait for new work to produce reviews.
Automated SMS and email requests
Personalised by name after a job, visit, invoice paid, or appointment showed. One tap to your Google review link.
Dynamic follow-ups
One request plus two reminders by default. Recurring customers get a 30-day cooldown so they are not nagged after every visit.
AI replies on Google Business Profile and Facebook
Drafted in your voice on Google Business Profile and Facebook, the only two platforms where an automated reply can post. Everywhere else we monitor and hand you the wording.
Review dashboard
Volume, average rating, and trend in one place so you can see whether the programme is moving the profile, without logging into five tabs.
Website review widget
A GoHighLevel snippet on your own site that shows recent Google reviews. We install it; you keep the traffic.
Social repurposing
When a five-star review lands, we can post it to the social accounts you connect, so good feedback reaches people who never visit your profile.
CRM and list import
Spreadsheet, past invoices, or CRM export: we normalise the list, dedupe it, and respect contacts who already reviewed or opted out.
Built for local businesses where the rating decides the sale
Each vertical below uses the same programme; only the examples in the copy change.
- Explore
Home Services & Trades
Turn every completed job into a Google review.
- Explore
Legal
Ask past clients and stay on the shortlist before they call.
- Explore
Financial Services
Build trust in reviews before the first meeting.
- Explore
Insurance
Keep your agency rating current through renewal season.
- You are here
Logistics
Show shippers a steady review history they can trust.
- Explore
Retail & Consumer
Ask every buyer and keep your rating ahead of rivals.
- Explore
Travel & Hospitality
Turn past guests into recent reviews that book the next stay.
Questions, answered
Straight answers before you start
Review automation for logistics companies that already do good work but have a thin or uneven Google profile. If you have a list of past customers and want reviews handled as an operation rather than a hope, you are the fit.
No. A spreadsheet, invoice export, or booking-system export is enough to start. If you already use a CRM we can connect it; if not, we import the list and run the programme from GoHighLevel.
You book a 1-1 setup call after onboarding. We connect Google Business Profile, import your list, agree the wording and timing, and start the reactivation drip. Your time on the call is under 30 minutes; we do the wiring afterwards.
After your tenth new Google review is live on your profile, unless you cancel before then. Reactivation messages and follow-up reminders do not count toward the ten. Full terms are on our First 10 Reviews policy page.
Read the offer policyYou choose Starter, Growth, or Pro based on how many new review requests you need each month. Every plan includes the same features; only the monthly request volume changes.
See pricingNo. We ask every customer on the list, never screen by predicted sentiment, and never route unhappy people away from leaving a review. Review-gating breaks Google policy, and our compliance guardrails enforce the same rule.
One review request plus up to two polite reminders if someone has not left a review yet. Recurring customers get a 30-day cooldown so they are not asked after every visit.
We dedupe your list against existing Google reviews where we can and skip contacts who already left one recently. Nobody gets spammed twice for the same job.
We draft and can post replies on Google Business Profile and Facebook, the only two platforms where an automated reply can go live. On every other platform we monitor, surface new reviews, and hand you the wording to post.
Yes. We add the GoHighLevel review widget snippet to your site so recent Google reviews show where your visitors already land. It is your domain and your traffic.
Google Business Profile is first because it sits next to your name in search. Facebook is the second platform where we can post replies. We monitor more than 50 other sites that matter for your trade and alert you the day a review lands.
VeryBooked Ltd is a UK company. We work with businesses in the United Kingdom and European Union. SMS and email rules differ by country; we configure sending to match where your customers are.
No. GoHighLevel is our back office: CRM, automations, and review workflows run there on your behalf. You get the results in your profiles and a setup call with us; you do not get a second software job.
Run reviews like a process, not a hope
Start with ten Google reviews on us. When you are ready, onboarding takes one form and a setup call.
Reputation automation first. The full front office when you need it.
We run your review requests, AI-drafted replies on Google Business Profile and Facebook, and repurposing as a steady process — and we design, build, and run the AI agents that answer, qualify, chase, and rebook alongside it. Start with reputation, or hand us the whole front office.
Voice AI Receptionist
Answers every call in seconds and books the job, around the clock.
Picks up every call, day or night
No hold music, no voicemail. Every inbound call is answered and handled, around the clock.
Books directly into your calendar
The agent checks your real-time availability and books the appointment without any staff involvement.
Sounds human, trained on your tone
We train the voice on your actual scripts, FAQs, and service descriptions, so every caller feels heard.
Speed-to-Lead Automation
Replies to every new enquiry in seconds, before it goes cold.
Replies the moment a lead submits
As soon as a form comes in, the agent fires a personalised SMS, email, or call, not twenty minutes later.
SMS, email, and voice fallback
We sequence across channels automatically. If SMS does not land, voice follows, then email.
Beats slower competitors to the reply
The business that answers first usually wins the job. We make sure that business is yours.
Database Reactivation
Wins back dormant customers with a natural check-in call.
Outbound calls to dormant customers
We upload your customer list and the agent reaches out with a natural check-in, no robocall scripts.
Personalised from your knowledge base
Every call references the customer's history, last service, and your current offers, so it feels relevant.
Books straight into your calendar
When a dormant customer is ready to return, the agent books them in on the spot, with no staff time.
AI Lead Generation
Captures and qualifies every enquiry, not just the traffic.
Captures every enquiry, not just the click
Web chat, forms, and calls funnel into one qualified pipeline instead of scattering across inboxes.
Qualifies before it reaches you
The agent asks your qualifying questions up front, so your team only spends time on leads worth it.
Routed to the right place
Qualified leads land in your dashboard with the full conversation attached, then flow to the CRM you use.
Custom AI Development
Bespoke AI agents, built by an engineer who spent twelve years building systems for global banks.
Bespoke agents, built to spec
When an off-the-shelf agent is not enough, we design one around your workflow, your data, and your tools.
Twelve years of bank systems behind it
Twelve years building production systems for financial institutions, applied to your automation.
Shipped, monitored, iterated
We deploy, watch it in production, and refine, rather than handing over a demo and walking away.
When you connect the accounts, we can repurpose five-star Google reviews to the social channels you choose. It is optional and you stay in control of which networks are wired.