Cookie Policy
Last updated: 18 May 2026.
1. What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They allow the site to remember your actions and preferences over a period of time so you do not have to re-enter information each time you return. Similar technologies, such as local storage, session storage, and tracking pixels, serve related purposes and are covered by this policy where relevant.
This policy is issued by VeryBooked Ltd (trading as VeryBookedAI), a company registered in England and Wales under company number 15393026. Our use of cookies is governed by the Privacy and Electronic Communications Regulations (PECR) and, where cookie data constitutes personal data, by the UK GDPR and the Data Protection Act 2018.
2. How We Use Cookies
VeryBookedAI uses cookies and similar technologies for the following purposes:
- Session management. To keep you logged in across page navigations during an authenticated session.
- Security. To issue and validate CSRF tokens that protect form submissions from cross-site request forgery attacks.
- Preferences. To remember choices such as your selected theme (light or dark) and preferred display language so they persist between visits.
- Analytics. To understand how visitors navigate our site, which features are used most, and where users encounter friction, so we can improve the product. Analytics data is collected in aggregate and is not linked to personally identifiable information.
We do not use cookies for advertising or cross-site tracking. Marketing cookies are explicitly disabled by default and we have no plans to enable them.
3. Cookie Categories
| Category | Examples | Purpose | Duration |
|---|---|---|---|
| Strictly necessary | Session token, CSRF token | Required to operate the site. Without these, you cannot log in or submit forms securely. | Session or up to 30 days |
| Functional | Theme preference, locale setting | Remembers your display and language choices so you do not need to reset them on each visit. | Up to 1 year |
| Analytics | PostHog distinct ID, session replay flags | Aggregate product analytics to understand feature adoption and navigation patterns. No personally identifiable data is shared externally. | Up to 1 year |
| Marketing | None | We do not use marketing or advertising cookies. Opt-out is the default; no action is required on your part. | N/A |
4. Third-Party Cookies
A small number of third-party services we integrate with may set their own cookies when you interact with their embedded components on our site:
- Stripe. When you interact with the Stripe checkout or billing portal, Stripe sets cookies for fraud detection, session tracking, and payment flow state. These cookies are governed by Stripe's Cookie Settings.
- Cloudflare. Cloudflare may set a short-lived security cookie (
__cf_bm) used to distinguish bots from legitimate users as part of its bot management service. - PostHog. Our product analytics provider sets a first-party cookie under our own domain to identify returning visitors for session continuity and funnel analysis. No data is sold to advertisers.
We do not control these third-party cookies and encourage you to review each provider's privacy and cookie policies for more information.
5. How to Manage Cookies
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View the cookies stored by individual websites.
- Block all or specific cookies on a per-site basis.
- Delete cookies when you close your browser session.
Please note that disabling strictly necessary cookies will prevent you from logging in and using authenticated features of the Services.
You can also update your consent choices for functional and analytics cookies at any time by emailing [email protected]. We honor opt-out requests within 30 days.
6. Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in the technologies we use or in applicable regulations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or via an in-app banner. Your continued use of the Services following any update constitutes your acceptance of the revised policy.
7. Contact Us
If you have questions about how we use cookies or wish to exercise your rights regarding cookie-based data, please contact us:
VeryBooked Ltd (trading as VeryBookedAI)
Registered in England and Wales, company number 15393026
Email: [email protected]
Registered office: 71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
If you are unhappy with how we have handled your cookie or personal data request, you can complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.