First 10 Reviews Offer

This policy describes the commercial terms of the offer stated on our marketing pages: your first 10 new Google reviews are on us, and billing starts after the tenth new review is live on your Google Business Profile.

What the offer includes

During the offer period we run the same review-automation programme we provide on paid plans: customer-list import or connection, review reactivation, automated SMS and email requests, follow-up reminders, monitoring, and AI-drafted replies on Google Business Profile and Facebook. You pay nothing until the qualifying threshold in section 3 is met, unless you cancel earlier.

How we ask

• We ask every customer on the list you provide. We do not screen customers by predicted sentiment, and we do not route unhappy customers away from leaving a review. Review-gating breaks Google policy; our compliance guardrails enforce the same rule.
• Each contact receives one review request plus up to two polite reminders if they have not left a review yet.
• Reactivation messages are sent on a drip schedule so the pattern looks natural on your profile.
• Recurring customers are not asked again within 30 days of their last request.
• Contacts who already left a Google review, or who opt out, are skipped.

When billing starts

Billing begins on the paid plan you select (Starter, Growth, or Pro) only after your tenth new Google review is publicly visible on your Google Business Profile. Reactivation outreach and follow-up reminders do not count toward the ten. If your list cannot produce ten new Google reviews, we keep running the programme at no charge until ten are live or you cancel in writing.

Cancellation

You may cancel before the tenth review is live and owe nothing beyond any third-party costs we cannot recover. After billing begins, standard plan cancellation terms apply as described on the pricing page.

After the tenth review

Once the tenth qualifying review is live, you move to the Starter, Growth, or Pro plan you chose at onboarding. Plans differ only by how many new review requests you may send each month; every plan includes the same features. Reactivation campaigns and follow-up reminders do not consume your monthly request quota.

What we do not promise

We do not promise how quickly reviews will arrive, how many contacts will respond, or a specific rating outcome. We run an honest process: import the list, ask everyone, follow up politely, and reply on Google Business Profile and Facebook. Published industry research on review behaviour is not a forecast for your business.